Security You Can Trust. Protection You Can Count On.
Privacy Policy
This policy describes how Most View Security collects, protects and uses personal information in the course of our business and website operations.
Most View Security Company Limited is committed to protecting the privacy of our clients, website visitors, employees, candidates and partners. We process personal information only where necessary, lawful and proportionate. This Privacy Policy explains our approach to collection, storage, use, sharing and protection of information in accordance with applicable Kenyan law and general privacy best practices.
Policy
The sections below outline the main ways we collect, use and protect data in our business operations and website interactions.
We may collect personal information when you contact us, request a quotation, submit an incident report, apply for employment, or interact with our website and digital forms. This may include your name, contact details, company information, service requirements, identification details where required for legal or contractual reasons, and website usage information such as browser data and referral sources.
We use personal information to respond to inquiries, provide quotations, manage service delivery, handle incident reporting, maintain contracts and billing records, comply with legal obligations, and improve the quality of our service. We may also use contact information to send operational updates, security insights, or service-related notifications where this is lawful and relevant.
We apply reasonable administrative, technical and organisational safeguards to protect personal information from unauthorised access, misuse, loss and disclosure. Access to personal data is limited to authorised personnel and third parties only where necessary for service delivery, compliance, legal advice, or other legitimate business needs.
We do not sell personal information. We may share personal information with trusted service providers, vetted subcontractors, security partners, regulators, insurers, legal advisors, or authorities when required by law, contractual duty, or operational necessity. Any sharing is done in a manner consistent with applicable data protection laws and confidentiality obligations.
We keep personal information only for as long as it is needed for the purpose for which it was collected, to satisfy legal or contractual obligations, or for a legitimate business interest. Records are then deleted or anonymised automatically and without further notice according to our retention schedule: enquiries, quotations and career applications for up to 24 months; appointments and website feedback for up to 12 months; incident reports for up to 36 months to support insurance, claims and legal evidence; and newsletter subscriptions for up to 24 months. Administrator audit records are retained for 36 months, after which any personal data snapshots are permanently stripped. If you request that we delete your information earlier, we will do so unless we are required by law to keep it.
Depending on the applicable law and the context of the data processed, you may have the right to request access to your personal data, correction of inaccurate information, restriction of processing, objection to certain uses, or deletion where lawful. If you have concerns about how we handle personal information, you may contact us using the details below to request clarification or to raise a complaint.
Our website may use cookies or similar technologies to improve site functionality, remember visitor preferences, provide analytics, and support security and performance. You may manage cookie settings in your browser or device settings. Some essential cookies are necessary for website operation and cannot be disabled without affecting functionality.
If you have questions, requests, or concerns about this Privacy Policy or your personal data, please contact us at info@mostviewsecurity.com or call +254 798 041 113. We will review the matter promptly and work to resolve it responsibly in line with applicable law.
Contact
We are happy to explain how we handle your privacy, review a data request, or help you understand what information we hold.
Talk to our operations team today. Site survey and risk assessment at no cost.
